Frequently Asked Questions
Everything you need to know about Bramino sports equipment, heavy freight delivery, warranties, and our 30-day trial.
We want you to train with complete confidence. Once your equipment arrives, you have 30 calendar days to test it in your space. If the weight increments, frame footprint, or ergonomics do not suit your regimen, contact us to initiate a return for a full product refund. We only ask that you retain the original packaging and hardware.
Items weighing over 70 lbs (such as our Apex Adjustable Bench and SprintPro Treadmill) ship via specialized freight carriers (FedEx Freight / R+L Carriers) with hydraulic liftgate service. The carrier contacts you via phone 24 hours prior to delivery to schedule an agreeable 4-hour delivery window.
All structural steel frames (benches, racks, pull-up systems) carry a 3-Year Bramino Ironclad Warranty against bending or weld fractures. Mechanical items (adjustable dials, spin bike flywheel bearings, treadmill motors) are backed by a comprehensive 2-Year warranty covering all replacement parts and labor support.
Yes. All Bramino Pro Competition Bumper Plates feature precision-machined 50.4mm stainless steel center inserts, which are built to International Weightlifting Federation (IWF) standards and fit all standard 2-inch Olympic barbells snugly.
We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), Stripe test gateway integrations, and Wire/Cash on Delivery where applicable. All transactions are processed over encrypted 256-bit SSL connections.
Because Mediterranean cork contains natural suberin wax, it is naturally antimicrobial and resists odors. Simply wipe it down after rigorous hot yoga sessions with a damp cloth and mild soapy water, then let it air dry unrolled. Avoid harsh solvent cleaners.
Yes. Once your order is processed, visit our Track Order page and enter your Bramino order number (#BRM-XXXXX) to see the live 5-step transit progression and carrier tracking number.
Still have questions about our equipment?
Our fitness equipment specialists are ready to help guide your setup.
Contact Gear Support